claim letter

1 Mawar Street
Losari, Brebes 52255


September 15, 2011


Customer Service
Batik Trusmi
15 Kibuyut Trusmi Street
Kel. Kesenden, Kec. Kejaksan
Cirebon 45121




Dear Sir or Madam,


I have ordered 12 packs consist of 12 clothes of new modeled Trusmi Batik  on your Boutique which I ordered by phone on September 11. I received the order on September 14.  When I received those packs of Batik, there was one packs missing. I only got 11 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the  amount of Batik whcih  left  your Butique stock.


To resolve that problem, I would like you to send me one pack of modeled Trusmi Batik like I ordered before. Or if the pack of modeled Tursmi batik which I ordered had been ordered by somebody else, I hope you give me back the money for the amount charge of the Tursmi Batik pack.
I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 08743258234.


Sincerely,


Signature

Guntur Machali Ramadani