Replying to Inquiries

PT. MULTI JAYA ABADI

Jln. Maphilindo Raya 34-36

Surabaya

                                                                                                                                               

Your ref : GR/LG/12c                                                    6^th April, 2017

Our ref : DS/RS/16f

Mr. Guntur M. Ramadani

Purchase Manager

MARTA BAYU INSAN PRIMA

Jln. K.H. Noor Ali No 38

Bekasi 10240

Dear Mr. Guntur M. Ramadani,

Thank you for your letter of 9 march, inquirying about our complete ranges of the Montana Ladies’ Shoes.

We have pleasure in enclosing our latest catalogue, pricelist, terms of payment together with samples of our promotional gifts.

We hope you will find our price-list and terms of payment satisfactory and look forwards to receiving your trial order.

                                                                                      Yours sincerely,

                                                                                      Doddy Suryanto

                                                                                      Marketing Manager

Enc :  Catalogues

           Price - List

Letter of Enquiry

MARTABAYU INSAN PRIMA

Jln. K.H. Noor Ali No. 38

Bekasi 10240

Ref: GR/LG/12c

9^th March, 2017

Mr. Doddy Suryanto

Sales Manager

PT. MULTI JAYA

Jln. Mapilindo Raya No 34-36

Surabaya, Indonesia

Dear Mr. Doddy,

We visited a stand at the INDONESIA TRADE FAIR which was held in Jakarta a few days ago. As we interested in your Montana Ladies’s, would you pleased send us your latest catalogues, price list and terms of payment.

If the prices are competitive and the terms of payment are satisfactory, we may place your regular order in the future.

Yours faithfully,

Guntur M. Ramadani

Purchase Manager

claim letter

1 Mawar Street
Losari, Brebes 52255


September 15, 2011


Customer Service
Batik Trusmi
15 Kibuyut Trusmi Street
Kel. Kesenden, Kec. Kejaksan
Cirebon 45121




Dear Sir or Madam,


I have ordered 12 packs consist of 12 clothes of new modeled Trusmi Batik  on your Boutique which I ordered by phone on September 11. I received the order on September 14.  When I received those packs of Batik, there was one packs missing. I only got 11 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the  amount of Batik whcih  left  your Butique stock.


To resolve that problem, I would like you to send me one pack of modeled Trusmi Batik like I ordered before. Or if the pack of modeled Tursmi batik which I ordered had been ordered by somebody else, I hope you give me back the money for the amount charge of the Tursmi Batik pack.
I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 08743258234.


Sincerely,


Signature

Guntur Machali Ramadani

REQUESTING AND CONFIRMING SERVICE

REQUESTING SERVICE

Mr. Jony siantar,

CEO,

La Decima Inc,

41 los marenges,

13^th June, 2016

Dear jony siantar

I am writing this letter on behalf of La Decima Corporation to inform you that we would like to have your catering service for our upcoming business conference which is to be held on June 13^th , 2016 at the corpuss marenges.

Because we are not much aware of the variety of services that you offer we would be glad if you inform us about your various meal plans and services. We are highly interested in hiring your services for our conference with the hope to get nothing but the best.

As we keep hosting several events throughout the year, we often need a good catering company that can manage our needs and we would be pleased to offer you our yearly contract once we are satisfied with your services at this event.

Kindly contact us immediately with your plans and offers that matches up to our needs. You can reach us at 0813-2345-8778. We look forward to working with you.

Sincerely,

GUNTUR MACHALI RAMADANI

La Decima

CONFIRMING SERVICE

GUNTUR MACHALI RAMADANI

La Decima Corporation

Dear Mr. Guntur Machali Ramadani,

Thank you for your June 13^th letter expressing interest in my catering company. This letter will confirm our subsequent telephone call discussing plans for your business conference.

We understand your company would like to reserve our catering company on June 13 ^th ,2016 at at at the corpuss marenges.

As you requested, we will explain about our food service. We provide a wide variety of menus, which consist of appetizers, drinks and Dessert: Pudding, Zuppa Soup, Dimsum. We hope your company can enjoy the food we serve.

I appreciate having the opportunity to your business conference with our catering service. I hope your company are satisfied with our service at this event. We look forward to showing you our service when you visit this week.

Sincerely,

Mr. Jony siantar CEO

Dialogue via Phone Call & Appointment Letter

DIALOGUE BY PHONE CALL

A: "Microsoft, this is Steve."
B: "Hi Steve, this is Richard from Third Hand Testing. I'm calling in regards to the MSN assignment. Do you have a minute to answer a couple of questions?"
A: "Sure. What can I help you with?"
B: "We originally agreed on 5 testing procedures, but our program manager received a mail indicating 4 testing procedures. Is 4 the correct number?"
A: "Yes it is. We found that we can do the last one here."
B: "Great. Does the timeline change because we reduced one of the testing procedures?"
A: "We don't have to change the timeline. Our original timeframe was very aggressive."
B: "That makes our job a little easier."
A: "Do you have any other questions?"
B: "No. That's all I had. Thanks for your time."
A: "No problem."
B: "Ok. Good bye."
A: "Bye."

MAKE AN APPOINTMENT

Anna  : Hi Bella, Where did you go last night? I saw you in hurry driving your car.
Bella : Hi Anna, Oh last night I had an appointment with my little sister to attend her birthday party.
Anna : Hmm, that’s why you were in hurry last night.
Bella : Yup, you’re right. Anyway. Where are you going now?
Anna : I am going to Husada hospital to make an appointment with Dr Annabel to check my eyes.
Bella : Get well soon Anna, anyway have you heard about the Adele concert in Bandung next week?
Anna : Of course I have. She’s my favorite singer, hehe. Do you want to attend her concert?
Bella : I do but if you accompany me.
Anna : Ok. I need to check my weekly schedule to we whether we can go or not. I’ll call you later.
Bella : Yup, I am waiting Anna..

RESCHEDULE



HR: Hi, may I speak to Mr. Peter Aston?
Peter: Yes, it’s Peter here.
HR: I am calling from Domain Corp. You have an interview scheduled with us for this Thursday.
Peter: Yes I know. I will be there.
HR: I am sorry but we need to shift it to Friday as the person who is supposed to take your interview will be out of town.
Peter: Oh! That’s ok. What time do I have to be there then?
HR: 11:30. I really apologize for this.
Peter: That’s completely okay. I understand.


APPOINTMENT LETTER

PT JAYA INTERNAL BUANA

Batu Ampar Street No.34

Cirebon

Guntur Machali Ramadani

April 11^st , 2014

The Director PT Jaya Sejahtera

Prambanan Street No.23,Cirebon

Dear Mr. Luntungan Wijaya

            Director PT Jaya Internal Buana, Mr. Mark Harper want to discuss about our bussines matter. I want to make a appointment schedule with Mr. Luntungan on Saturday,April 12^nd.  At 11 am, place : Grand Hyat Hotel, Plaza Indonesia. The discuss about our new product and cooperation with your company.

I hope you can attend in that schedule, because the result of this meeting will be report to the cental company in London , Monday,April 14^th.

I am waiting for a reply from you to approve it or not, thank you.

 

                                                                                                            Yours Sincerely,

                                                                                                            Guntur Machali

                                                                                                            Secretary