Replying to Inquiries

PT. MULTI JAYA ABADI

Jln. Maphilindo Raya 34-36

Surabaya

                                                                                                                                               

Your ref : GR/LG/12c                                                    6^th April, 2017

Our ref : DS/RS/16f

Mr. Guntur M. Ramadani

Purchase Manager

MARTA BAYU INSAN PRIMA

Jln. K.H. Noor Ali No 38

Bekasi 10240

Dear Mr. Guntur M. Ramadani,

Thank you for your letter of 9 march, inquirying about our complete ranges of the Montana Ladies’ Shoes.

We have pleasure in enclosing our latest catalogue, pricelist, terms of payment together with samples of our promotional gifts.

We hope you will find our price-list and terms of payment satisfactory and look forwards to receiving your trial order.

                                                                                      Yours sincerely,

                                                                                      Doddy Suryanto

                                                                                      Marketing Manager

Enc :  Catalogues

           Price - List

Letter of Enquiry

MARTABAYU INSAN PRIMA

Jln. K.H. Noor Ali No. 38

Bekasi 10240

Ref: GR/LG/12c

9^th March, 2017

Mr. Doddy Suryanto

Sales Manager

PT. MULTI JAYA

Jln. Mapilindo Raya No 34-36

Surabaya, Indonesia

Dear Mr. Doddy,

We visited a stand at the INDONESIA TRADE FAIR which was held in Jakarta a few days ago. As we interested in your Montana Ladies’s, would you pleased send us your latest catalogues, price list and terms of payment.

If the prices are competitive and the terms of payment are satisfactory, we may place your regular order in the future.

Yours faithfully,

Guntur M. Ramadani

Purchase Manager

claim letter

1 Mawar Street
Losari, Brebes 52255


September 15, 2011


Customer Service
Batik Trusmi
15 Kibuyut Trusmi Street
Kel. Kesenden, Kec. Kejaksan
Cirebon 45121




Dear Sir or Madam,


I have ordered 12 packs consist of 12 clothes of new modeled Trusmi Batik  on your Boutique which I ordered by phone on September 11. I received the order on September 14.  When I received those packs of Batik, there was one packs missing. I only got 11 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the  amount of Batik whcih  left  your Butique stock.


To resolve that problem, I would like you to send me one pack of modeled Trusmi Batik like I ordered before. Or if the pack of modeled Tursmi batik which I ordered had been ordered by somebody else, I hope you give me back the money for the amount charge of the Tursmi Batik pack.
I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 08743258234.


Sincerely,


Signature

Guntur Machali Ramadani